Through the customer service support system and the perfect customer service management platform, the company realizes the multi-level, multi-angle and efficient after-sales service support, and realizes the after-sales service support from the maintenance manpower, technical support and spare parts supply.
(1) maintenance manpower: the company has spare parts center, maintenance center, customer complaint center, after-sales service engineer, to meet the rapid response of service.
(2) technical support: in technical support, after-sales engineers are through strict theoretical and practical training, training qualified to hold the certificate. The headquarters of the company has a technical support hotline, which is on duty 24 hours a day to answer technical questions on various products.
Through the customer service support system and the perfect customer service management platform, the company realizes the multi-level, multi-angle and efficient after-sales service support, and realizes the after-sales service support from the maintenance manpower, technical support and spare parts supply.
(1) The company has spare parts center, maintenance center, customer complaint center, after-sales service engineer, to meet the rapid response of service.
(2) The headquarters of the company has a technical support hotline, which is on duty 24 hours a day to answer technical questions on various products.